Privacy Policy

1. Introduction

BrilliantPromos.com ("Brilliant Promos," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brilliantpromos.com (the "Site") or make purchases through our Site.

Please read this Privacy Policy carefully. By accessing or using our Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms and Conditions. If you do not agree with our policies and practices, please do not use our Site.

2. Information We Collect

We may collect several types of information from and about users of our Site, including:

2.1 Personal Information

Information that can be used to identify you personally, such as your:

• Name
• Postal address
• Email address
• Telephone number
• Company name and address
• Payment information (credit card numbers, billing addresses)
• Order history and preferences

2.2 Non-Personal Information

Information that does not directly identify you, such as:

• Browser type and version
• Operating system
• IP address
• Device information
• Usage patterns and preferences
• Referring website addresses

2.3 Information Collection Methods

We collect information in various ways, including:

• Direct collection: Information you provide when you register on our Site, place an order, subscribe to our newsletter, request information, or participate in surveys or promotions.
• Automated collection: As you navigate through our Site, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
• Third-party sources: We may receive information about you from other sources, including business partners, credit bureaus, and other data providers.

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to track activity on our Site and to hold certain information.

3.1 Types of Cookies We Use

• Essential cookies: Necessary for the basic functionality of our Site.
• Preference cookies: Allow us to remember your preferences and settings.
• Analytics cookies: Help us understand how visitors interact with our Site by collecting and reporting information anonymously.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.

3.2 Your Cookie Choices

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you disable cookies, some features of our Site may not function properly.

3.3 Do Not Track Signals

We currently do not respond to "Do Not Track" signals from web browsers as there is not yet a common understanding of how to interpret these signals.

4. How We Use Your Information

We may use the information we collect about you for various purposes, including to:

• Provide, maintain, and improve our Site and services
• Process and fulfill your orders, including shipping and billing
• Communicate with you about orders, products, services, and promotional offers
• Create and update your account and user profile
• Personalize your experience on our Site
• Analyze usage patterns and trends to improve user experience
• Protect against, identify, and prevent fraud and other unlawful activity
• Comply with legal obligations and enforce our terms and policies
• Respond to your inquiries and customer service requests

5. Information Sharing with Third Parties

We may disclose your personal information to third parties in the following circumstances:

5.1 Service Providers

We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as:

• Payment processors and financial institutions
• Shipping and fulfillment companies
• Customer service providers
• Marketing partners
• Analytics providers
• IT and cloud services providers

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5.3 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of business assets, your information may be transferred as part of that transaction.

5.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

5.5 Aggregated or Anonymous Data

We may share aggregated or anonymous information that does not directly identify you with third parties for marketing, advertising, research, or similar purposes.

6. Marketing Communications

We may send you marketing communications about our products, services, and promotions if you have:

• Requested information from us
• Purchased products or services from us
• Provided us with your details when registering for a promotion
• Subscribed to our newsletter or marketing emails

You can opt out of receiving marketing communications from us at any time by:

• Clicking the "unsubscribe" link in any marketing email we send
• Contacting us using the information provided in the "Contact Us" section below
• Updating your communication preferences in your account settings (if you have an account)

Please note that even if you opt out of marketing communications, we may still send you transactional or administrative messages related to your account or purchases.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Access and Update

You can review and update your personal information by logging into your account on our Site or by contacting us directly.

7.2 Data Subject Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Restrict or object to processing of your information
• Request transfer of your information
• Withdraw consent where processing is based on consent

7.3 California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:

• Know what personal information is being collected about you
• Know whether your personal information is sold or disclosed and to whom
• Say no to the sale of personal information
• Access your personal information
• Request deletion of your personal information
• Not be discriminated against for exercising your privacy rights

To exercise your rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Security

We have implemented appropriate technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

All payment transactions are processed through secure, encrypted connections. We follow industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We determine the appropriate retention period based on:

• The amount, nature, and sensitivity of the personal information
• The potential risk of harm from unauthorized use or disclosure
• The purposes for which we process the information and whether we can achieve those purposes through other means
• Legal, regulatory, tax, accounting, or other requirements

When we no longer need your personal information, we will securely delete or anonymize it.

10. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

11. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing our Site from outside the United States, please be aware that information collected through the Site may be transferred to, processed, stored, and used in the United States and other countries. Your use of our Site or provision of any information therefore constitutes your consent to the transfer, processing, usage, sharing, and storage of your information in the United States and other countries, which may have different data protection rules than those of your country.

12. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by posting the new Privacy Policy on this page and, where appropriate, sending you a notification via email or through a notice on our Site.

Your continued use of our Site after we post any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: